Create an Account

Step-by-Step Account Creation

1. Visit the Signup Page

Start by navigating to the "Get Started" button in the top-right corner. You'll be taken to our secure registration page where you can create your account.

2. Enter Your Information

You'll need to provide:

• Full name: Your first and last name for account personalization
• Email address: This will be your username and where we'll send verification emails
• Password: Choose a strong password with at least 8 characters, including uppercase, lowercase, and numbers

3. Accept Terms and Privacy Policy

Before creating your account, you'll need to read and accept our Terms of Service and Privacy Policy. These documents explain how we handle your data, your rights, and our commitments to you.

4. Click "Create Account"

Once you've filled out all the required fields and accepted the terms, click the "Create Account" button. You'll see a success message, and we'll send a verification email to the address you provided.

Email Verification Process

Account security is important to us, so we require email verification before you can start using DocuNero. This helps prevent unauthorized account creation and ensures we can communicate important updates.

What to Expect

1. Check your email inbox for a message from DocuNero with the subject "Welcome to DocuNero — please confirm your email"
2. If you don't see it in your inbox, check your spam or junk folder
3. Click the "Confirm My Email" button in the email
4. You'll be redirected to DocuNero and automatically logged in

Troubleshooting Email Issues

Email Not Received?

If you don't receive the verification email within 5-10 minutes, try these solutions:

Check Your Spam Folder

Email providers sometimes incorrectly classify our emails as spam. Check your spam, junk, or promotions folders for messages from "no-reply@docunero.com".

Request a New Verification Email

Return to the DocuNero login page and click "Resend verification email" or "Didn't receive email?" link. We'll send a fresh verification email to your address.

Check Your Email Address

Double-check that you entered your email address correctly during signup. Typos are a common cause of "missing" verification emails.

Email Provider Issues

Some corporate email systems or Gmail filters may block our emails. Try adding "no-reply@docunero.com" to your contacts or safe senders list, then request a new verification email.

First Login Experience

After verifying your email, you'll be automatically logged into DocuNero and taken to your dashboard. Here's what happens next:

Welcome Onboarding

New users see a brief onboarding flow, you have to complete a few quick steps to get started.

Account Setup

You can complete your profile with additional information like your timezone, and notification preferences in Settings section. These can be changed later in your account settings.

Free Plan Activation

Your account starts with our free plan, which includes 10 document (pages) uploads per month. This gives you plenty of time to explore DocuNero's capabilities before upgrading if needed.

Account Security Best Practices

Use a Strong Password

While we enforce password requirements during signup, we recommend using a password manager to generate and store unique, complex passwords for all your accounts.

Regular Password Updates

We recommend changing your password every 3-6 months, especially if you suspect any unusual account activity. You can update your password in the account settings.

Monitor Account Activity

Check your account's login history and document activity regularly. If you notice any suspicious activity, change your password immediately and contact our support team.

Ready to Get Started?

With your account created and verified, you're ready to start processing documents with DocuNero. Your next steps should be to upload your first document and explore the dashboard features. Remember, our customer support team is always available if you need help along the way.